During these extraordinary times, we have your safety in mind by introducing a contactless pick-up and delivery service. We are implementing additional safety measures to protect you and us from the COVID19 virus.
1. We will pick-up your laundry in a bag outside your home and we will do the assessment, sorting, and counting of items at our end. If you have clothes for iron and dry clean in a single order, help us to visually understand the same. (E.G: a note in paper 😊)
2. Our riders will no longer count, inspect in front of the customer so as to minimize contact and maintain social distancing
3. Customers must pick and choose the right category like dry clean or iron and then pick the actual type of cloth and quantity of same while placing the order from the app. In case of any issues you can call our toll-free number 1800 123 830083. Customers will also be advised of any stains, material damage, missing buttons, etc. to the items
4. For any unreconciled disputes, we will send back the clothes prior to service and will charge a nominal delivery fee of Rs. 100/-
5. We will deliver per your scheduled delivery time, if the premises allow, our rider will leave the laundry at your doorsteps or will leave it in the society gate. Our photo will be proof of delivery. You may make provisions at your door or the society to keep your clothes.
6. These additional terms and conditions shall apply to supplement our current conditions of service and will override any contrasting clauses
We acknowledge that you have read and understood the above before you place an order with us. Thank you for your kind understanding. Stay safe and keep well!!!